Refund policy
Return Policy
At Duck Duck Goose Tees, all sales are final. Due to the custom and made-to-order nature of our products, we do not accept returns, refunds, or exchanges.
Please review your order carefully before purchasing, including:
- Sizes
- Colors
- Custom details
- Shipping information
Damaged or Incorrect Orders
If your item arrives damaged or you receive the wrong item, please contact us within 3 days of delivery with:
- Your order number
- Photos of the item and packaging
- A description of the issue
We will review the issue and work to make it right if the mistake was on our end.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Custom apparel
- Custom hats
- Personalized items
- Clearance or sale items
- Used or worn items
By completing a purchase, you agree to this return policy.
For questions, contact us through our website at Duck Duck Goose Tees